IT support that acts like it works for you. Because it does.
Most IT companies measure success by tickets closed. We built Ironguard to measure it the way you do: problems gone, people working, no surprises.
A simple standard.
Ian Berkowitz built Ironguard around one rule: if a client trusts you with the technology their business depends on, you act like an owner. Understand the company. Give straight answers. Set real standards. Show up when the work is difficult. Stay accountable through the result, not through the ticket.
That conviction comes from the inside. Ian spent a decade in IT leadership for engineering, construction and energy companies, sitting in the rooms where executives, operations, finance, HR and engineers actually make decisions. Most IT providers never see those rooms. Ironguard was built by someone who worked in them.
- Senior from day one. The person who scopes your environment is the person who runs it.
- Platform-fluent. Microsoft 365 and Google Workspace done properly, not bolted on.
- Straight answers. No drip campaigns, no tiered call queues, no promises we can’t keep in writing.
The team behind the standard.
Ironguard runs on a core team across leadership, IT operations and support, extended by a vetted bench of specialist contractors for projects, onsite surges and niche expertise. Every engagement runs through documented Ironguard processes — so the service never depends on any one person’s availability.
Leadership
Sets the standards, owns escalations, and stays personally accountable for every client outcome.
IT operations & support
Runs the day-to-day: support, monitoring, maintenance, and the documentation that keeps it all repeatable.
Specialist bench
Vetted contractors and partner engineers extend the team when a project or site visit needs more hands.
Based in Carlsbad. On site across San Diego County.
Our home market is North County San Diego, and we support multi-site teams across the country. When something needs hands on hardware, you get a person, not a shipping label.
San Diego IT support →
How we carry ourselves.
Six words we hold ourselves to. Each one is a behavior you can check, not a value on a wall.
Accountable
We do not hide behind tickets, vendors, or vague responsibility lines.
Direct
We say what happened, what matters, and what should happen next.
Calm
We create control, especially when the situation is messy or urgent.
Practical
We choose what works for the business, not what looks impressive in a diagram.
Invested
We learn the company and care about the outcome, not just the task.
Strong
We set standards, hold boundaries, and make clear recommendations.
Three steps from first call to fully managed.
A 30-minute conversation
What is growing, what is breaking, and what you need someone to own. No slide deck.
Environment review
We look at your Microsoft 365 or Google Workspace tenant, devices, network and security posture, then write up what we found and what it will take.
Transition plan and go-live
Onboarding is a fixed-fee project (50% deposit), then a fixed monthly rate with clear standards and a named owner from day one. Managed plans start at 25 users.
Tell us what needs an owner.
What is growing, what is breaking, and where you keep chasing answers across vendors. We will start there.
Prefer to just pick a time?
Book a Meeting →