You should not have to manage your IT company.
Ironguard works like an experienced internal IT function: one operating model, clear standards, plain answers, and a named person who owns outcomes instead of closing tickets.
30 minutes with a senior engineer. No slide deck. You leave with a written list of gaps, whether or not we work together.
You will know who owns the problem, what is happening, and what comes next.
That sentence is the whole business model. Every standard we set, every report we send, and every project we run exists to make it true, on a normal Tuesday and in the middle of an incident.
Six commitments you can hold us to.
Every MSP says “proactive.” Here is what we mean, in terms you can hold us to.
We own the next step.
No vague handoffs. No disappearing behind another vendor.
We fix the cause.
Closing a ticket is not the same as resolving the problem.
We speak business.
Leadership gets clear answers, costs, risks, and recommendations.
We work where the business works.
Remote employees, headquarters, labs, warehouses, and field sites all belong to one operating model.
We set standards.
Real accountability requires clear decisions about devices, identity, security, software, and lifecycle.
We stay involved.
The relationship does not disappear once the agreement is signed.
Standards we commit to in every managed agreement.
- Same-day offboardingEvery account and access removed the day someone leaves.
- Day-one onboardingLaptop, accounts and correct access ready before a new hire starts.
- Quarterly restore validationWe restore from backup on a schedule, not just confirm the job ran.
- Monthly license reconciliationCounts checked against headcount so you never pay for ghosts.
- Documentation that is yoursYour environment stays documented well enough that another provider could take over tomorrow.
- Scoped in writing before work beginsProjects, hardware and onsite coverage are priced up front. No surprise line items.
A strong fit for some companies. Wrong for others.
We would rather say so on the website than find out three months into an agreement.
A strong fit
- 25–500 employees, with multiple offices, sites, or a distributed workforce.
- Running on Microsoft 365 or Google Workspace, and security-conscious.
- Growing fast enough that devices, onboarding, licensing, and vendors can no longer be handled informally.
- Values accountability and clear business communication over the lowest possible price.
Not the right fit
- Very small companies looking for occasional break-fix help. Managed plans start at 25 users.
- Buyers choosing purely on the lowest per-user price.
- Companies that want us to take responsibility but will not agree to standards, access, or decision rights.
- One-off projects with no strategic fit.
Promises you can hold in writing.
Anyone can claim accountability. These are the commitments that make it checkable.
Our pricing is published.
It starts at $150 per user per month, on the website, with what it includes, what it does not, and what moves the number. Almost nobody in this industry will show you a price. We just did.
Your credentials are yours. Always.
Admin credentials, documentation, and licensing live in your name from day one. If we ever part ways, there is nothing to hold hostage.
No surprise line items.
Exactly four things are billed outside the baseline: hardware, travel, dedicated onsite coverage, and defined projects. Each is approved in writing before it happens.
A named owner for every area.
Support, security, cloud, devices, sites, vendors: each has one accountable name, and leadership always knows whose it is.
Every inquiry reaches a decision-maker.
No SDR sequence, no handoff to a closer. You hear back from someone with the authority to act.
Big-company standards. None of the big-company machinery.
Enterprise-grade documentation, security baselines and reporting — without the quote games, tiered queues and multi-year contracts the national providers rely on.
Published pricing.
$150 per user per month, exclusions in writing, on the website. The big providers make you sit through a discovery call to hear a number.
Senior people, every time.
No tier-1 script readers, no “escalation to tier 2.” The person who answers has context on your company and the authority to act.
Contracts that trust the work.
90 days, then month-to-month with offboarding included. National MSPs lock you in for years because their renewal math depends on it.
Documentation you own.
Your credentials, your systems, your records — documented so well you could leave us. Lock-in is their business model. It is not ours.
A clear path from reactive to controlled.
Understand the business
We map your people, sites, systems, vendors, risks, and current responsibilities.
Stabilize what matters
We address urgent gaps and create a clear support and escalation model.
Standardize the environment
We establish the baseline for identity, devices, security, software, sites, and lifecycle.
Keep improving
We plan, report, automate, and lead the projects that keep IT ahead of the business.
Tell us what needs an owner.
What is growing, what is breaking, and where you keep chasing answers across vendors. We will start there.
Prefer to just pick a time?
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