The IT Ownership Scorecard · 2 minutes

How well is your IT actually owned?

Twelve questions a COO or CFO can answer without asking IT. No email required to see your grade. That is the point.

Before you start

Answer from what you know, not what you hope.

Each answer is worth 0, 1 or 2 points. Every zero-point answer is a finding: a place where nobody owns the outcome today.

Scores ownership, security, operations and cost control
Instant grade on this page, no email required
Bring the result to a meeting and we map each gap to a fix

Retake it in 90 days. Scores should move when ownership does.

12 questions · about 2 minutes0/12 answered

01 If email went down right now, is there one person or company you would call who owns it end to end? Yes — one name, no hesitation Sort of — it depends on the problem No — we would be figuring out who to call

02 Do your last five “resolved” IT issues stay resolved? Yes — fixed means fixed Some come back The same problems keep returning

03 When leadership asks an IT question, do you get a plain-English answer with a recommendation? Usually Sometimes We get jargon, options, or silence

04 Is multi-factor authentication enforced on every account — with zero exceptions? Yes, verified Most accounts Not sure

05 Has anyone actually restored a backup this year — not just confirmed the job ran? Yes, tested restore Backups run, restores untested Don’t know

06 When someone leaves the company, is every account and access removed the same day? Yes, same day, every time Eventually Honestly, not sure

07 Does a new hire have laptop, accounts, and correct access ready on day one? Always Usually, with some chasing Rarely

08 Do all your locations follow one IT standard? Yes — one design everywhere Mostly Every site is its own island

09 Is your environment documented well enough that a new provider could take over tomorrow? Yes, documented Partially It lives in someone’s head

10 Does a forward-looking renewal calendar exist — licenses, hardware, contracts? Yes Partial Renewals surprise us

11 Do you know your monthly IT cost per employee? Yes, to the dollar Roughly No idea

12 Are IT invoices predictable — no surprise line items? Yes, predictable Mostly We get surprised

A few questions are unanswered — they are highlighted above.

Your grade

What to do with this

Every 0-point answer is a finding: a place where nobody owns the outcome today. Bring this scorecard to a meeting and we will map each gap to a fix, in plain language, whether or not we ever work together.

These are the controls insurers ask about on renewal.

Book the Insurance Readiness Review →

Book a Meeting →

Retake in 90 days. Scores should move when ownership does.

Next step

Bring the result to a meeting.

30 minutes with a senior engineer. No slide deck. You leave with a written list of gaps, whether or not we work together.

Book a Meeting → How the Insurance Readiness Review works